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communication
skills
Every
aspect of this program has a deeper meaning than a picture or a song or
a game to play.
That
deeper meaning is about exercising the body, and mind, expressing
interests, developing companionship, enhancing self-image, and gaining
feelings of accomplishment, usefulness and self confidence. Allowing
them to feel that they are participating in life and improving the
friendship aspects of their home.
If
all we see in a nursing home is a group of people whose minds or bodies
don’t serve them well any longer, then we tend to stay away, due to
fear, frustration, confusion, guilt, or simply not knowing how to
communicate.
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Yet,
when we gently open our minds, expand our hearts and view with our
own souls, we invariably see other souls.
The truest communication is one soul communicating with
another.
When the beauty of this outweighs and overpowers the
problems, we will find a way.
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It
is then we realize that:
It’s
not about performance and knowing the answers.
It’s about sharing and getting the answers together.
It’s not about making great music and learning.
It’s about having a great time with music and stimulating learning
skills.
It’s not about being beautiful.
It’s about doing beautiful things.
The mail board intertwines and interlocks with
multiple human-interest
activities
which become communication tools to be used at different levels of
understanding, interpretation and versatility. This incredible multitude
of communication tools, can be used, at various levels of
understanding, to help individuals be sociable and creative. You should
find it relatively easy to move around the activities on the board with
different residents.
You can do pretty much any thing that interests you and helps
residents be sociable and creative.
SO:

- Have
a good time and share smiles because everyone knows a smile when
they see it.
- Be
respectful, but remember, you don't need to act as though you are in a
hospital. This is the resident's home. They like to see you enjoying
yourself, in their home. Liven things up. Don't worry. Be happy.
- Speak
to different residents until you get some conversation going.
- Expect
others to join you or allow them to watch you have fun because fun
is contagious!
-
Talk
about yourself and your interests because this supports enthusiasm.
- Sometimes
you may want to direct your words to their ability to understand,
while at other times they may find pleasure in just listening to
your voice talk to them about anything. Both of these techniques
have their appropriate time and purpose.
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When
something on the mail board reminds you of a story - share it.
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Ask
them to share their stories - You will learn about their strengths,
loves and remarkable things they have done.
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Don't
worry about a continual, connected flow of conversation - Live in
the moment.
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Expect
the unexpected, stay calm and be like seaweed – Go with the flow.
-
Don't worry about being a good leader or having followers that do exactly
what you expect - Look for the smiles - If they're there, you're
doing it right.
- Do
not place undue value on how long the residents remember your
visits. The exact moment of sharing and joy is what matters.
- Don't
allow negatives. Changing the subject, smiling and singing drives them
away.
When
leaving:
Parting
is difficult for residents. To make it easier on them, be like the
singer who says the show is over and then does one more song. Give about
a 3-minute notice and then do one more thing with them. This allows them
time to accept the idea of your departure while still having fun. Making
suggestions of things they can continue to do on their own, also helps.
Whether they do it or not, it still means that when you leave, they have
a sense of purpose. Always turn to wave, smile or blow a kiss just
before you disappear. Little things mean a lot.
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VOLUNTEER
VISITORS
Families,
friends,
and people
in the community are encouraged to
start a neighborhood project of people
giving just 30 minutes a month
to visiting residents and sharing
the
board activities.

Local businesses
may wish to donate 30
minutes a month
back into their
community by allowing an employee to pay a visit to the local nursing
home residents to sing a song with them or read a letter to them.
All businesses doing
this will receive a certificate which they can proudly display on
their bulletin board.
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